Orange and me , it's all your Orange customer area from your mobile.
Orange and I allow you to track the details of your consumption , manage your bills , your packages, options and equipment of your Mobile, Internet-TV-Phone contracts.
When you are looking for information or have a problem? Help and contact provides you with adapted solutions, and allows you to interact with an Orange advisor.
If you prefer to go to an Orange shop , Orange and I can help you locate a shop and make an appointment.
Your Orange customer area is always at your fingertips with the Orange app and me!
Tip: A widget allows you to access your conso tracking in the blink of an eye. How to install it? Make a long press since the reception of your smartphone and choose the widget "Orange and me".
With Orange and me, your mobile client area, you control your Orange contracts and equipment on a daily basis for the whole family:
- follow the details of your consumption for all your offers
- block the uses that can generate out of the package
- view and download your bills
- pay your bill
- update your bank details and change your payment method
- access the balance of your consumption
- change offer Mobile, Internet or Open
- subscribe or terminate your options
- change mobile phone
- recharge mobile credit for prepaid or blocked mobile plans
- consult your included destinations, international rates
- subscribe to a travel pass and schedule the activation date
- set your favorite numbers
- test and troubleshoot your mobile services and equipment
- access to emergency acts: PUK code, line suspension, unlocking, ...
- Troubleshoot your Internet, TV, Phone Services
- configure the services of your fixed telephone: messaging, publication directory, ...
- follow your orders
- manage your personal information
- manage application permissions
- manage the daily life of your contracts (power of attorney, move, transfer of offer, cancellation)
- stay informed thanks to the notification center
With your Orange application and me, you also access Orange support:
Help and contact , our easy-to-use and easy-to-use search engine offers support and / or contact solutions tailored to your needs: use self-help tools, consult support topics, answers in the Support Forum or contact an Orange advisor via Messaging, Chat or Phone.
To note ! The Orange and Me app is compatible with the accessibility options of your smartphone or tablet.
You want to understand the permissions requested by the application? Refer to the "Trusted badge" section available from the application's navigation bar: Account> About> Trusted badge or on: http://assistance.orange.fr/oid/81503
If you have a problem with the Orange application and I, find us or contact us on http://assistance.orange.fr
* The download and the uses in the Orange and I customer area are free (excluding the cost of mobile internet connection depending on the offer subscribed).
* The Orange and Me app is available to Orange France private customers with a Mobile or Internet offer.
* Do you like the Orange customer area? Feel free to write a review on the store *